Social Collaboration vs Social Selling

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Social Platforms such as Linkedin, Twitter and Facebook can be an effective tool for finding new prospects or to get your message to potential buyers. However those tools will not help you to engage with your customers in the B2B environment or to guide you through the sales process.

Nowadays customers control the buying process and need to feel that they are understood. They want to feel engaged in all steps of the process. For this you need more than social platforms, you need enterprise social networks, collaboration platforms or even communities.

Those social platforms need to be placed in a secure environment where both customers and sellers can engage in the deal or project at stake. Post presentation documents, key stakeholders contact details, discussions and full history of the proposal can be hosted here instead of on individual mail boxes and folders. Not only will those collaboration platforms smooth the process and understanding of the ongoing deals they will also lead to better after sales account management.ย Besides using the platform only for customer and sellers interactions we can engage with other sales partners, marketing or product development when needed

In a nutshell; social platforms are a great tool for prospecting and creating brand awareness, but in the social era we will make a difference when we build collaboration platforms between employees, partners, prospects and customers !

Published by Katja Schipperheijn

The future will not be built by technology alone, but by the mindsets we cultivate today. ๐‹๐ž๐š๐ซ๐ง๐ข๐ง๐  ๐š๐ง๐ ๐ฅ๐ข๐ฆ๐ข๐ง๐š๐ฅ ๐ฅ๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐๐ž๐Ÿ๐ข๐ง๐ž ๐ก๐จ๐ฐ ๐ก๐ฎ๐ฆ๐š๐ง-๐œ๐ž๐ง๐ญ๐ซ๐ž๐ ๐ข๐ง๐ง๐จ๐ฏ๐š๐ญ๐ข๐จ๐ง ๐ฎ๐ง๐Ÿ๐จ๐ฅ๐๐ฌ ๐–๐ก๐ฒ ๐ฐ๐จ๐ซ๐ค ๐ญ๐จ๐ ๐ž๐ญ๐ก๐ž๐ซ โžก ๐„๐ง๐ ๐š๐ ๐ข๐ง๐  ๐š๐ง๐ ๐ข๐ง๐ฌ๐ฉ๐ข๐ซ๐ข๐ง๐  ๐ค๐ž๐ฒ๐ง๐จ๐ญ๐ž ๐ฌ๐ฉ๐ž๐ž๐œ๐ก๐ž๐ฌ ๐›๐š๐ฌ๐ž๐ ๐จ๐ง ๐š๐ฐ๐š๐ซ๐-๐ฐ๐ข๐ง๐ง๐ข๐ง๐  ๐›๐จ๐จ๐ค๐ฌ, Learning Ecosystems (2022) and The Learning Mindset (2024). "Those keynotes create lasting impact and are always tailored to the audience and the eventโ€™s objectives. With her energetic speaking style and natural talent for connecting with people, she is the perfect choice for events focused on innovation, mindset, or leadership". โžก ๐“๐ก๐ž ๐‹๐ž๐š๐ซ๐ง๐ข๐ง๐  & ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐Œ๐ข๐ง๐๐ฌ๐ž๐ญ ๐€๐ฆ๐ฉ๐ฅ๐ข๐Ÿ๐ข๐ž๐ซ: The foundation of my work, grounded in data-driven insights that uncover the behavioural drivers of learning and adaptability. Enabling individuals, teams, and organisations with our Reflect, Relate and Reframe Model towards purposeful growth and innovation โžก ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐‚๐จ๐š๐œ๐ก๐ข๐ง๐ : Turning insight into action. Supporting leaders in navigating transition, strengthening self-leadership and driving behavioural change across their teams. โžก ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž ๐€๐๐ฏ๐ข๐ฌ๐จ๐ซ๐ฒ: Partnering with executive teams to grow through people and innovation. Embedding a learning mindset across strategy, culture and organisational development, often in close connection with leadership coaching โžก ๐–๐จ๐ซ๐ค๐ฌ๐ก๐จ๐ฉ๐ฌ: Tailor-made sessions focused on leadership, innovation, technology and continuous improvement. Designed to transform complexity into clarity and action โžก ๐‹๐ž๐š๐ซ๐ง๐ข๐ง๐  ๐“๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ข๐ž๐ฌ ๐œ๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐ : Human-first integration of AI agents and cognitive learning ecosystems to strengthen learning culture and future readiness ๐€๐›๐จ๐ฏ๐ž ๐š๐ฅ๐ฅ โžก ๐๐ก๐ข๐ฅ๐š๐ง๐ญ๐ก๐ซ๐จ๐ฉ๐ข๐œ ๐ฐ๐จ๐ซ๐ค ๐š๐ง๐ ๐ฌ๐จ๐œ๐ข๐š๐ฅ ๐ซ๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ฒ: Shaping the future with children, not just for them. Their digital development and perspectives inspire and inform all my work. "Booking Katja means insight aligned with the next generation." ๐‚๐จ๐ง๐ญ๐š๐œ๐ญ โžก https://katjaschipperheijn.com โžก https://thelearningmindset.org โžก Katja@habitofimprovement.com --- ๐€๐ฐ๐š๐ซ๐๐ฌ โžก The Learning Mindset Winner getAbstact Global Book Award for Learning Impact (2025) โžก Highly Commended Speaker Award Thought Leadership (2025) โžก Finalist Speaker Award Best Live Speaker (2025) โžก Learning Ecosystems Finalist Best International Business Books (London 2023)

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